*Terms & Conditions*
Welcome to Anabia Global Tourism, By using our website, making an enquiry, or booking any tour, travel service, accommodation, transportation, or related service through us, you agree to the following Terms & Conditions. Please read them carefully before making a booking.
1. Booking & Confirmation
All bookings are subject to availability and confirmation by Anabia Global Tourism and the respective service providers.
A booking will be considered confirmed only after the required advance/full payment has been received and confirmation has been issued by us.
Customers are responsible for providing accurate information, including full names as shown on passports or government-issued identification, dates of birth, contact details, travel dates, and any other information required for the
- 1. Prices
- All prices displayed or quoted are subject to availability and may change until the booking is confirmed.
- Prices may vary due to changes in airfare, hotel rates, transportation charges, taxes, foreign exchange rates, government fees, fuel surcharges, or other costs beyond our control.
- Unless specifically mentioned in the package, personal expenses, optional activities, meals, tips, insurance, visa fees, entry fees, and other additional expenses are not included.
- 1. Payment
- Customers must make payments according to the payment schedule communicated at the time of booking.
- Failure to make payment within the specified period may result in cancellation of the booking.
- Any bank charges, payment gateway fees, foreign exchange charges, or similar transaction costs may be payable by the customer where applicable.
- 1. Cancellation & Refunds
- Cancellation charges depend on the tour package, airline, hotel, transport provider, destination, and date of cancellation.
- Certain bookings, promotional fares, special packages, hotel reservations, tickets, visa fees, and other services may be non-refundable.
- Where a refund is applicable, it will be processed after receiving the eligible refund from the respective service provider and may be subject to applicable cancellation or administrative charges.
- No refund will ordinarily be provided for services voluntarily missed or unused by the traveller after the journey has commenced.
- 1. Changes to Bookings
- Any request to change travel dates, passenger details, hotels, flights, transportation, or other services will be subject to availability and the rules of the respective service provider.
- Additional charges may apply for amendments or rescheduling.
- 1. Travel Documents
- Travellers are responsible for ensuring that they possess valid passports, visas, permits, identification documents, vaccination certificates, and any other documents required for their journey.
- Anabia Global Tourism will not be responsible for any loss, cancellation, delay, denied boarding, or refusal of entry resulting from incomplete, expired, incorrect, or missing travel documents.
- 1. Visa Services
- Where visa assistance is provided, [Anabia Global Tourism] acts only as a facilitator.
- The decision to approve, reject, delay, or request additional documentation for a visa rests entirely with the relevant embassy, consulate, immigration authority, or government agency.
- We do not guarantee visa approval.
- 1. Flights & Transportation
- Flight schedules, seat allocations, baggage allowances, cancellations, delays, and other airline-related matters are governed by the respective airline’s terms and policies.
- Similarly, buses, trains, private vehicles, transfers, cruises, and other transportation services are subject to the terms and operational conditions of their respective providers.
- 1. Hotels & Accommodation
- Hotel classifications, facilities, check-in/check-out times, room types, meals, and other services are determined by the respective accommodation provider.
- Photographs shown on our website or promotional materials are for representation purposes, and actual rooms, views, facilities, or appearances may vary.
- 1. Tour Itinerary
- We make reasonable efforts to operate tours according to the confirmed itinerary. However, itineraries may need to be modified because of weather, traffic, flight changes, local restrictions, operational requirements, safety considerations, government regulations, or other circumstances beyond our control.
- Where necessary, we may arrange reasonable alternatives.
- 1. Traveller Responsibilities
- Travellers are expected to behave responsibly and comply with local laws, customs, hotel rules, transportation regulations, and instructions given by tour representatives or service providers.
- We reserve the right to discontinue services to a traveller whose conduct creates a safety risk, causes serious disruption, damages property, or violates applicable laws, subject to applicable legal requirements.
- 1. Health & Travel Insurance
- Travellers should consider obtaining suitable travel insurance covering circumstances such as medical emergencies, accidents, trip cancellation, baggage loss, flight disruption, and other travel-related risks.
- Travellers are responsible for determining whether they are medically fit to travel and for complying with applicable health and entry requirements at their destination.
- 1. Force Majeure
- [Company Name] will not be responsible for failure or delay in providing services caused by circumstances reasonably beyond our control, including natural disasters, extreme weather, strikes, war, civil unrest, epidemics, pandemics, government restrictions, border closures, transportation disruptions, or similar events.
- Any refund, rescheduling, or credit in such circumstances will be subject to applicable law and the policies of the relevant service providers.
- 1. Third-Party Service Providers
- Many travel services offered through us are provided by independent third parties, including airlines, hotels, transport companies, tour operators, cruise companies, guides, and other suppliers.
- Their services may be governed by their own terms, conditions, cancellation policies, and limitations.
- 1. Website Information
- We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, prices, schedules, availability, photographs, descriptions, itineraries, and other information may change.
- We reserve the right to correct genuine errors or omissions, subject to applicable consumer protection laws.
- 1. Intellectual Property
- Unless otherwise stated, the content of this website, including our original text, graphics, logos, designs, and other materials, belongs to [Company Name] or is used with appropriate permission.
- Such content may not be reproduced or commercially used without authorization, except as permitted by law.
- 1. Privacy
- Personal information collected during enquiries and bookings will be handled according to our Privacy Policy and applicable data-protection laws.
- Information may be shared with airlines, hotels, visa-processing partners, transportation providers, insurers, government authorities, or other parties where reasonably necessary to arrange and provide the requested travel services.
- 1. Liability
- To the extent permitted by applicable law, [Company Name] will not be responsible for losses caused solely by independent third-party service providers or circumstances outside our reasonable control.
- Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies that cannot legally be excluded under applicable consumer protection or other laws.
- 1. Complaints
- If you experience a problem during your trip, please inform our representative or the relevant service provider as soon as reasonably possible so that an opportunity is available to address the issue.
- Any formal complaint should be submitted to us with the relevant booking information and supporting details.
- 1. Governing Law & Jurisdiction
- These Terms & Conditions will be governed by the applicable laws of India.
- Subject to applicable consumer protection laws and mandatory jurisdiction requirements, disputes relating to bookings or services provided by [Company Name] will be subject to the jurisdiction of the courts at [City, State].
- 1. Changes to These Terms
- We may update these Terms & Conditions periodically to reflect changes in our services, business practices, or legal requirements. The latest version will be published on our website with the updated effective date.